Your privacy is important to us. Please read our privacy policy carefully to understand how we collect, use, protect, and manage your data on One CRM.
This Privacy Policy outlines One CRM’s (powered by Ailaban Solutions) approach to Data Protection and Privacy to fulfill its obligations under the applicable laws and regulations. This Privacy Policy applies to your Personal Data and business data which is processed by us, whether via our web applications, cloud infrastructure, or mobile software implementations.
While you may be able to browse the platform (Website and App collectively referred to as “Platform”) from countries outside of India, please note our core targeted services under this Platform are designed for operations within India. By visiting the platform or providing your information, you expressly agree to be bound by this Privacy Policy and agree to be governed by the laws of India including but not limited to the laws applicable to data protection, digital pipelines, and business privacy. If you do not agree please do not use or access our Platform.
In this Privacy Policy, the expressions ‘Personal Information’, ‘Data Subject’, ‘Controller’, ‘Processor’ and ‘Processing’ shall have the meanings given to them in the applicable privacy laws.
We are committed to treating enterprise data and lead security seriously. It is important that you know exactly what we do with your data and the lead information generated through your platform portal.
Throughout this document, “we”, “us”, “our”, “ours”, “One CRM” refer to AILABAN SOLUTIONS. Wherever we have said ‘you’ or ‘your’ or ‘Customer’, this means YOU (the business subscriber and user of our CRM tool).
One CRM is a complete lead management, sales pipeline automation, and customer relationship management application developed and owned by AILABAN SOLUTIONS. We operate through cloud-based SaaS infrastructure, mobile applications, and online digital tools to help modern businesses track leads, manage customer communication history, and accelerate sales closures.
Ailaban Solutions (One CRM India)We play the role of a Data Controller when we collect and process configuration account setup data and administrative billing details regarding you.
We play the role of a Data Processor when we hold, sort, and process client information, lead details, communication history, and sales pipelines on your explicit behalf within your secure One CRM environment.
We commit to protecting your enterprise data and end-user lead integrity. Our privacy mechanisms and database safeguards are continually reviewed to ensure security, compliance with Indian IT laws, and overall secure hosting standards.
The information we learn and gather from you, personal or technical, is used to register your organization account, verify your enterprise identity to permit software deployment, handle software subscription payments, facilitate messaging or WhatsApp API integrations, and generally optimize your sales dashboard metrics. We also track configuration adjustments to customize user experience metrics and consistently improve One CRM's utility.
We receive and securely store information you input into your One CRM space—including lead contact logs, deal updates, pipeline statuses, team performance details, and custom fields. You can opt out of configuring specific modules, but doing so might restrict active sales automations or analytics views.
We receive and log critical operational elements when your browser or CRM system contacts our server clusters (such as analytical tracking tokens, device IP data, session indicators, and logging identifiers). This diagnostics trail ensures data latency checks, blocks unauthorized workspace intrusion, and yields reliable lead distribution routines.
To enable direct omnichannel tracking, One CRM can synchronize metadata streams from configured email accounts, WhatsApp business APIs, social platform lead generation forms, or connected telephony partners as customized explicitly by your workspace settings.
Categories of corporate user and pipeline records captured during product utility cycles include:
By registering a corporate account workspace and adding leads to our Platform, you assert that your collection methods conform to standard regulatory data rules, and you explicitly consent to our hosting, indexing, mapping, and automated processing of these values solely to service your customized CRM environment.
The core purposes of running workspace data algorithms include:
As a workspace subscriber, you retain full ownership of enterprise entries with the following technical capabilities: